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Compliance terms & disclaimers

The policies below apply to all use of this website and to all quotations, samples and shipments issued by BetterTree Co., Ltd.

Privacy Policy

We collect only the business information you voluntarily submit through our inquiry form or messaging channels: name, company, country, contact details and project requirements. This information is used solely to prepare quotations and provide technical support for your project.

Inquiry records are stored securely and retained for business record-keeping. We never sell, rent or trade your data to third parties. You may request correction or deletion of your details at any time by writing to sales@hlwpc.com.

Cookie Policy

This website uses only essential cookies required for page delivery and basic anonymous traffic measurement. No advertising or cross-site tracking cookies are set.

You can block or delete cookies in your browser settings at any time; core site functionality will continue to work.

Product Use Disclaimer

Technical parameters, dimensions and performance figures published on this website are indicative and based on standard production batches. Actual performance depends on installation method, substructure design, local climate and building regulations.

Installation must follow the BetterTree Installation Guide. Fire performance is determined by the complete building assembly, not by an individual product. Always confirm suitability with your local building consultant or project engineer before specification.

Export Disclaimer

All quotations are subject to written confirmation, stock availability and final order specification. Incoterms, currency and payment conditions are defined in the signed proforma invoice.

Import duties, taxes, customs clearance and local certification requirements at the destination country are the responsibility of the buyer. We provide complete export documentation to support clearance.